If you’re an aspiring hotelier, then you need to know how important it is to implement technology in your business. With the help of technology, you can make your hotel more efficient, organized, and secure. There are numerous ways to do this, but we are going to provide you with a list of 12 hotel technologies that will make the greatest impact.
1. Remote Check-In/Check-Out
With remote check-in/check-out, hotel guests can check in and out of their room without having to go through the traditional process of waiting in line at the front desk. This is a great way to save time and increase efficiency. It will also make your guests happier since they won’t have to wait in line.
2. Mobile Keys
In addition to remote check-in/check-out, mobile keys are another great way to save time and increase efficiency. With mobile keys, hotel guests can use their smartphones to unlock their hotel room door. This is a great feature for those who often lose their key or tend to forget it in their hotel room.
3. Smart Energy Management
Smart energy management is a great way to save money and increase the efficiency of your hotel. With smart energy management, you can monitor and control your hotel’s energy usage. This will help you save money on your energy bill and make your hotel more eco-friendly.
Chatbots are a great way to provide customer service. They can answer questions, make recommendations, and even provide hotel guests with directions. Chatbots are available 24/7 and can be a great way to improve the customer service at your hotel. Some can even help customers who speak different languages, which means you’ll increase your customer base.
You can utilize chat bots in a number of ways, such as on your hotel’s website, through Facebook Messenger, or even on your hotel’s app.
5. Contactless Payment
Contactless payment is a great way to increase security and reduce the risk of fraud. With contactless payment, hotel guests can use their credit or debit card to pay for their hotel room without having to hand over their card.
6. Big Data
Big data is a great way to collect information about your hotel guests. With big data, you can track guest preferences, patterns, and even trends. This information can be used to improve the guest experience, target marketing efforts, and even increase hotel revenues. Just make sure to gather information ethically and with the guest’s consent.
7. Virtual Reality
Virtual reality is a great way to provide hotel guests with an immersive experience. With virtual reality, hotel guests can explore your hotel and its amenities before they even step foot in the door. This is a great way to increase bookings and provide hotel guests with a unique experience.
Other ways that virtual reality can be used include providing hotel guests with a tour of the city or even allowing them to experience the hotel’s history.
8. Augmented Reality
Augmented reality is similar to virtual reality, but it allows hotel guests to interact with your hotel in real-time. With augmented reality, hotel guests can use their smartphones to view hotel rooms, common areas, and even the cityscape. This is a great way to provide hotel guests with a unique experience and increase bookings.
9. Property Management System
A property management system is a great way to manage your hotel property. With a property management system, you can track hotel room availability, guest preferences, and even hotel staff performance. This information can be used to improve the guest experience, increase hotel revenues, and even reduce hotel costs.
10. Revenue Management System
A revenue management system is a great way to optimize hotel room rates. With a revenue management system, you can track hotel occupancy levels, guest preferences, and even market trends. This information can be used to adjust hotel room rates in real-time, which will help you maximize hotel revenues.
Hotel apps are a great way to provide hotel guests with a unique experience. With hotel apps, hotel guests can book their stay, view their hotel room, and even order room service. This is a great way to increase hotel revenues and provide hotel guests with a convenient way to access your hotel’s services.
Cybersecurity is essential to protecting your hotel’s data. With cybersecurity, you can protect your hotel’s website, guest data, and even hotel staff data. This is a great way to reduce the risk of data breaches and protect your hotel’s reputation. You are also protecting your guests’ information, which is essential to maintaining their trust. Just make sure to implement cybersecurity measures that are appropriate for your hotel’s size and type.
These are just a few hotel technologies that you should consider implementing in your business. Just remember to do your research and choose the hotel technologies that are right for your hotel. Also, keep in mind that hotel technologies are constantly evolving, so make sure to stay up-to-date on the latest trends.