If you’re running a hotel business, it’s important to keep track of your hotel’s reputation – it can make or break your business. One thing that can help you with this is hotel reputation management software.
There are a lot of hotel reputation management software programs out there, so it can be hard to know which one to choose. To help you out, we’ve put together a list of the 10 best hotel reputation management software programs.
1. BirdEye
BirdEye is a hotel reputation management software that enables you to monitor your hotel’s reviews and ratings on over 150 review sites. It also allows you to track your hotel’s social media mentions. With BirdEye, you can quickly respond to any negative reviews and turn them into positive ones. Birdeye is popular for hotel reputation management because of its ease of use and its ability to track a hotel’s reviews on multiple platforms. It costs $500 per month.
2. ReviewPro
ReviewPro is a hotel reputation management software that gives you insight into what your guests are saying about you online. It also allows you to track your hotel’s performance against your competitors. ReviewPro is popular for hotel reputation management because of its ability to help you understand what guests are saying about your hotel and where you need to improve. It costs $500 per month.
3. Revinate
Revinate is a hotel reputation management software that helps you track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. Revinate is popular for hotel reputation management because of its ability to help you connect with guests and understand what they’re saying about your hotel. It costs $500 per month.
4. TrustYou
TrustYou is a hotel reputation management software that allows you to see what your guests are saying about you online. It also allows you to track your hotel’s performance against your competitors. TrustYou is popular for hotel reputation management because of its ability to help you understand what guests are saying about your hotel and where you need to improve. It costs $500 per month.
5. Travel Media Group
Travel Media Group is a hotel reputation management software that allows you to track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. Travel Media Group is popular for hotel reputation management because of its ability to help you connect with guests and understand what they’re saying about your hotel. It costs $500 per month.
6. ReviewTrackers
ReviewTrackers is a hotel reputation management software that allows you to track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. ReviewTrackers also offers additional features such as sentiment analysis and review monitoring. It costs $500 per month.
7. Podium
Podium is a hotel reputation management software that allows you to track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. Hoteliers love Podium for hotel reputation management for its ability to help hotel staff connect with guests and understand what they’re saying about their stay. Podium costs $500 per month.
8. Sprout Social
Sprout Social is a hotel reputation management software that allows you to track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. Sprout Social also offers popular features such as Sentiment Analysis, which helps hoteliers understand the overall sentiment of their hotel’s reviews. Sprout Social costs $500 per month.
9. Swell
Swell is a hotel reputation management software that allows you to track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. Swell is popular for hotel reputation management because of its ability to help you connect with guests and understand what they’re saying about your hotel. It costs $500 per month.
10. Review Ninja
And last but not least, Review Ninja is a hotel reputation management software that allows you to track your hotel’s reviews and social media mentions. It also allows you to connect with your guests directly through its platform. In addition to these features, Review Ninja also offers hoteliers a competitive analysis tool to help them understand how their hotel stacks up against the competition. Review Ninja costs $500 per month.
Final Thoughts
There you have it! These are the 10 best hotel reputation management software programs that you can use to track your hotel’s reviews and social media mentions, connect with guests, and understand what they’re saying about your hotel.
While all of these hotel reputation management software programs are great, it’s important to choose the one that’s right for you and your hotel. Consider your needs and budget, and then make your decision. We hope you found this article helpful and will be able to find the best reputation management software for your hotel.