Do you want to stand out among other hotels and offer your guests an unforgettable experience? If so, you’ll need to provide services that go above and beyond the basics. Here are 11 hotel services you can offer to your guests:
1. Room Service
Room service is a hotel staple, and for good reason – it’s a convenient way for guests to enjoy a meal in the comfort of their own room. Offer a menu with a variety of options, including both healthy and indulgent items.
2. Spa Services
A hotel with a spa is always a popular choice among travelers. If you have the space and the budget, consider offering spa services such as massages, facials, and body treatments.
3. Bar and/or Restaurant
Another hotel essential is a bar and/or restaurant. This is a great way to provide guests with a place to relax and socialize after a long day of exploring or working.
4. Conference and Meeting Rooms
If you cater to business travelers, you’ll need to provide conference and meeting rooms. These rooms should be equipped with the latest technology and offer plenty of space for large groups.
5. Valet Service
Valet service is a luxury that many hotel guests appreciate. It’s a convenient way to have your car parked and brought to you when you’re ready to leave.
6. Exercise Room
An exercise room is a great way to help guests stay healthy and fit while on the road. Offer a variety of cardio and weight-training equipment, as well as classes such as yoga or Pilates.
7. Free Breakfast
A free breakfast is always a welcome perk for hotel guests. Offer a variety of options, including both hot and cold items.
8. Convenience Shop
A hotel convenience shop is a great way to provide guests with basic necessities, such as snacks, toiletries, and souvenirs.
A concierge can help guests with everything from making dinner reservations to booking tours and tickets. Offer a variety of services, and make sure your staff is knowledgeable and helpful.
Hotel guests often appreciate transportation services, such as a shuttle to the airport or a town car for exploring the area. If you offer transportation, be sure to provide a safe and comfortable experience.
11. Laundry Services
Laundry services are a necessity for many hotel guests. Offer both dry cleaning and laundry, and make sure your staff is able to meet the needs of your guests.
These are just a few of the hotel services you can offer to your guests. By providing these services, you’ll be sure to create a memorable experience for your guests and increase customer satisfaction.